Security & Privacy
Express Foam Ltd (Snug mattress) is committed to the protection of the privacy
of its web site visitors. We are registered under the Data Protection Act 1998 (DPA) and process all personal data in accordance with the DPA.
Express Foam Ltd only requires such personal details that are necessary for the fulfillment of your order.
Please be assured that we will not provide your
information to any other company without your consent.
The personal information we collect on the Snug mattress
website is gathered to allow us to follow up any communications or queries with
you. We may, from time to time, contact you to keep you informed about our
products, services or special offers. You may request to be excluded from these
activities at any time. Please address any requests to sales@snugmattress.co.uk.
We maintain a strict "privacy" policy that means that we do not
intend to sell, rent, or otherwise give your personal information to a
third-party without your consent unless we are obliged by law to disclose
information. You have the right to request a copy of the personal information
Snug mattress holds about you and to have any inaccuracies corrected.
Our safe shopping guarantee
Internet Shopping is Safe
This website and service is being monitored by ISIS - consumers can shop online with confidence at
www.snugmattress.co.uk because it certifies that:
We have registered with the ISIS
programme and undertaken to trade in a manner that is legal, decent, honest,
truthful and fair;
Our site and service is reviewed and monitored by IMRG;
Our Business, VAT and Data Protection registrations have
been checked by IMRG.
Safeguarding your information
Extended Validation SSL
(EV SSL) Certificates
Extended Validation (EV) SSL certificates,
the e-commerce standard for trust and security. The green address bar,
exclusive to EV SSL certificates, assures website visitors that they are
transacting on a highly trusted and secured domain.
Obtaining
an Extended Validation SSL certificate requires a rigorous validation performed
by Comodo, a registered Certificate Authority (CA). This is required to ensure
that the company behind the site meets Extended Validation standard. These
strict validation guidelines help keep the green address bar associated with
only trusted organizations to maintain the highest level of security and trust
with visitors.
Why choose Comodo?
The Comodo brand is recognized by
consumers worldwide as a leader in security. By employing Comodo branded
solutions on their website, such as EV SSL certificates, e-merchants can
leverage the relationship Comodo has built with millions of consumers worldwide
to establish trust with their own customers. Because of our progressive
approach to e-commerce security, you can also expect to find innovative and
patent-pending technologies implemented into all of our products, keeping you
on the bleeding edge of the technology curve.
http://www.comodo.com
We accept internet orders only from Web browsers that permit
communication through Secure Socket Layer (SSL) technology. This means
you cannot inadvertently place an order through an unsecured connection.
A secured connection means that your information is encrypted during
transmission to us, ensuring that your information remains secure at all times.
We employ security measures to protect your information from
access by unauthorised persons and against unlawful processing, accidental
loss, destruction and damage. We use encryption technology when collecting or
transferring sensitive data such as credit card information.
What are Verified by Visa and
MasterCard SecureCode?
Snugmattress take the security of your payment card very
seriously.
Verified by Visa and MasterCard SecureCode are new security
programmes designed especially for customers who shop online to give added
security. They allow you to create your own password, which only you will know,
to use every time you shop online using these cards.
How do they work?
You need to register each card with a password. You only
need to do this once, then whenever you use the card to shop online you will be
asked to enter the password when you check out.
What do I need to do to
register?
If your bank operates a secure authentication policy and you
have not previously registered you may be requested to do so within the
checkout process. To register your payment card you need to click on
"Activate now" and complete the details requested. You will be asked
to create a password. Using a secure link your bank will verify these details;
the information is not kept or visible to www.appliancesonline.co.uk. Whenever
you shop online in the future using your registered card, you will be asked for
your password. If your password matches, the purchase will be confirmed.
Cookies
From time to time, information may be placed on your
computer to allow us to identify you. This information is commonly known as
"cookies". By showing how and when our visitors use this Site, this
information can help us to continue to improve our Site. The use of cookies is
an industry standard and many web sites use them. Cookies are stored on your
computer and not on this Site. If you do not wish to receive cookies, or want
to be notified of when they are placed, you may set your web browser to do so,
if your browser so permits.
Still prefer not to order via
the Internet?
If you prefer to order by phone, please feel free to call us
on 0800 027 7017 and our helpful staff will be happy to process your order for
you. Our Call Centre opening times are Monday - Friday 9 am to 6 pm
If you have any queries regarding Snug mattress privacy
policy or the use of your information, please contact sales@snugmattress.co.uk