How is a memory foam mattress good for my back?Because the memory foam moulds to your body's contours it allows you to sleep in the most anatomically correct position, perfectly supporting you and relieving any pressure. The visco-elastic foam mattress moulds as a function of your body heat and the downward pressure you exert on it - therefore it supports you evenly, and you don't get areas of high pressure as with a standard, sprung mattress.
What other benefits do they have? Ideal for promoting a restful sleep. Studies have shown that because of the, supportive nature of the mattress it reduces the amount of movement by up to 80% - one of the key causes of restless sleep.
What about allergies? Memory foam is ideal for allergy sufferers as the foam is sanitized therefore is dust-mite preventative. We have a wealth of customers who have benefitted from this attribute of the memory foam sleep experience.
Do I need to turn the mattress?No, but we recommend that it be rotated head-to foot regularly.
Do your mattresses comply with safety regulations?All Snug mattresses comply with UK furniture and fire regulations. Beware of buying from less scrupulous traders. Some mattresses are being imported and sold that do not comply with these regulations.
Can the covers be washed?Yes, at 40°C.But do not tumble dry.
Can I use a hot water bottle or electric blanket?Yes , just place your electric blanket on top of your mattress or topper, you should also make sure your blanket is turned off when you get into bed.
Is there a warranty on the mattress?All Snug Super mattresses carry a limited 10 year warranty.All Snug Supreme mattresses carry a 15 year warranty.
I have heard that memory foam is very warm to sleep on....Due to your body having more contact with the mattress it can feel slightly warmer, use good quality cotton sheets and lighter weight duvets, as they naturally regulate the body temperature. Your memory foam mattress will not itself get any warmer than a conventional mattress. However, because memory foam moulds so well around your body, it does have the ability to retain your body heat more efficiently than an ordinary mattress. If you feel warmer for this reason, we recommend you reduce the tog rating on your mattress or remove a blanket from your bed.
Can I get a non-standard size mattress?Yes, Snug can offer bespoke sizes, and have done so for customers who want the luxury sleep experience in their caravans, yatchs, and even for tents! We can manufacture by measurement, or for complicated applcations, by template. Delivery for bespoke orders can be under a week, although you should allow up to 1-2 weeks.
Is there any weight restriction on the mattresses?For people up to 14 stones (89 kg)we suggest you consider our Snug Super 50-60 kg/m3 mattress and topper range. For people up to 18 stones (114 kg)we suggest you consider our Snug Supreme 75-80 kg/m3 kg mattress and topper range.
What does 60 kg and 75 kg density mean?Generally, the higher the density, the higher the quality of memory foam. However, different manufactuers use different sources of foam, some of which are lower quality which means they are more prone to breaking down after a period of time. You can be sure that Snug Mattresses only offer the best quality and most suitable grades of foam, using our experience in manufacturing for the healthcare markets to bring you products which offer the best support and comfort at the best prices.
Are they ok on slatted bases?Any base is fine providing it is structurally sound.
What is the difference between memory foam and ordinary foam?Memory foam is heat sensitive. It feels firm when cold and softer when warm, which allows it to mould to your body as your body heat acts upon it. Normal Polyurethane foam does not respond to temperature.
Do you have a showroom,so we can try one out?We are a manufacturing company and we sell direct to the public via our website. We therefore do not have any retail outlets or showrooms, this is how we keep our prices so competitive.
Im unsure whether to buy a memory foam mattress or topper?
If your mattress is only a few years old and still provides good support, then you can purchase a topper and use it to give your existing mattress a memory foam "feel".If you are intending to replace you bed in the next couple of years anyway we recommend you buy a memory foam mattress.
When my Memory Foam pillow and overlay topper pad arrived, they were quite hard. Why?One of the characteristics of Memory Foam is its reaction to temperature. A cold temperature makes the foam much firmer. Once the foam is exposed to room temperature and your body heat, the foam will become supple and supportive. You should allow up to an hour at room temperature to allow the foam to soften before use.
How Does Delivery Work? FREE NEXT WORKING DAY DELIVERY IF ORDERED BEFORE 2PM OR ANY DAY OF YOUR CHOICE DELIVERY ANYTIME BETWEEN 8AM AND 5.30 PM (BEFORE 9 DELIVERY CAN BE ARRANGED FOR AN EXTRA £20.00 – A BEFORE NOON DELIVERY CAN BE ARRANGED FOR AN EXTRA £10.00 SATURDAY DELIVERY – EXTRA CHARGE OF £10.00 PLEASE NOTE THAT OUR CARRIERS CAN NOT TELEPHONE BEFORE DELIVERY – PLEASE ENSURE SOMEONE IS IN TO SIGN FOR THIS DELIVERY – IF NO ONE IS YOU WILL BE CARDED AND THE ITEM TAKEN BACK TO THE DEPOT – RESULTING IN AN EXTRA CHARGE OF £10.00 ORDERS PLACED AFTER 2.00 PM FRIDAY OR OVER THE WEEKEND WILL BE DELIVERED TUESDAY.
Does vacuum packing affect the shape of the mattress or topper?No. Once unwrapped the mattress or topper will soon regain its original shape. Roll packing our products means that we can keep delivery costs down to a minimum and we keep your purchase protected from damage whilst in transit. It also makes it easy to get what is normally a very bulky product into a less accessible bedroom (for example in an apartment building or attic room). Many of our competitors lack the expensive technology required to carry out this effective process.
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